An AHA! Moment About Mom, Dad, and Senior Transition Teams

mom-rummicub

Yesterday was a particularly fulfilling day of sales prospecting, beginning with an Aha! Moment over quiche at an 8am networking event, proceeding through a terrific discussion with a Battalion Chief about spaghetti dinners for my ‘adopted’ fire stations, and ending with a superb pepper-crusted and optimally seared, rare ahi tuna steak (and flirting with the waitress). Dinner also included accepting an invitation to participate in a Belk Bridal Fair, because after rings and the ‘I do’s, home buying is the most stressful event most people will need extra guidance with.

The aha! was significant to all the ideas I have about serving the senior communities here, and beyond talking about tomorrow being the 4th anniversary of Dad’s passing ( https://gshorksbaselinethots2.wordpress.com/2013/02/16/im-glad-dad-understood-the-last-tabasco-comment/ ) was my explanation of a Tampa, FL realtor handling my mother’s sale and transition to Charlotte in such a super smooth way. It literally became my standard for helping seniors and their families.

Relating how we closed the door on her home of 24 years, waved good-bye to the furniture truck, put her on a plane to upstate NY for my niece Maria’s HS graduation, then welcomed her to the apartment at Carmel Hills ten days later, where her furniture was in place and pictures on the wall, and she slept in a bed she’s had forever, was optimal. The cookout with our Charlotte family (with brother Mike, Steve, Mere and the three nephews), and a Sunday SouthPark concert in delightful June weather, were two big cherries on top.

Every time we pick her up for church, Mom comments about it being another great day in Charlotte, which it usually is, and that she really likes the one bedroom (vs. studio) where she lives, and that we’re all close enough to do things together.

My explanation of a Tampa, FL realtor’s smooth handling of my mother’s sale and transition to Charlotte literally became the standard for helping seniors and their families.

My personal focus as a SRES (Senior Real Estate Specialist) is to minimize the strain this usually final move can be for seniors and their families. That Mom or Dad’s happy is what I believe everyone wants in such situations, and selling their homes is often a necessary economic factor when initial move-in costs for such communities is around $200,000. Building a ‘team’ of people who can handle the range of details involved in this home transition is an agent’s dream, because WE actually get-deserve credit when moves work as well as my Mom’s did.

Two aspects of that breakfast came through extra clearly: First, we were given exactly the healthy breakfast promised in the (Brookdale-Rea Rd.) e-mailed flyer; the quiche was approved as delicious by all present. Having eaten both lunch and dinner at Mom’s place, there shouldn’t be negatives on that front if you’ve checked things thoroughly. As I told the Brookdale Regional Director of Business Development (Chanel Jackson), when leaving, I have always been impressed by how closely front desk people *listen* when I come to visit sales and activity directors, and attentive staff is another factor for those deciding where to place senior family members.

It was impossible not to smile at the designation on Kiera Deschamps (Chaos to Calm) business card, which capsulizes the essence of what putting together a team means beyond ‘just’ selling a house:          Administrator of Calm.

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